Wholesale Operations Coordinator

We are looking for a Wholesale Operations Coordinator to join our Wholesale team.

In this role, you will work within the global Commercial team to keep our wholesale business running smoothly, from seasonal order entry and order book management through to reporting and partner support. Combining a structured, hands-on approach with strong cross-functional communication, you will support our Account Managers and give our retail partners a seamless experience with the brand.

This is an opportunity for someone with a strong interest in fashion, wholesale and commercial operations to develop within a fast-paced and collaborative environment, working across multiple functions and international markets.

You will report to the Head of Wholesale.

Tasks will include but not be limited to:

• Manage the seasonal order process, from order entry and confirmation through to amendments and cancellations, in line with the sales calendar.
• Maintain accurate order books and product data in our B2B platform and systems.
• Set up new retail accounts in our B2B platform and systmes, including company and VAT details, payment terms, billing and shipping addresses, and platform access.
• Prepare line sheets, price lists and order forms ahead of each sales campaign.
• Support the Account Managers during sales campaigns and showroom appointments.
• Act as the operational point of contact for retail partners, resolving order and account questions quickly and clearly.
• Follow up on order status and delivery timelines with internal teams, keeping partners informed.
• Prepare and analyse weekly and seasonal reports on order intake, open orders and account performance.
• Identify ways to improve processes, systems and partner experience, and contribute to cross-functional projects across the business.

Your Profile:

• Experience in wholesale operations, sales administration, order management or a related role, ideally within fashion or luxury.
• Strong working knowledge of ERP and B2B ordering platforms, and confident in Excel.
• Strong attention to detail and the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Structured and analytical, with a proactive approach to problem-solving and process improvement.
• Clear communicator who enjoys working with internal teams and external partners.
• Fluent in English, written and spoken.

Send your CV and Covering Letter to felix@ourlegacy.com with the subject line: WHOLESALE OPERATIONS COORDINATOR